Technical Support

FFE Ltd is proud to be able to offer a high level of Technical Support to all our customers, from distributors to end-users, regarding any aspect of our range of Fireray® Optical Beam Smoke Detectors and Talentum Flame Detectors. 

Our Technical Support includes:

  • Reviewing and advising on correct installation and alignment of FFE Beam Detectors and Flame Detectors
  • Troubleshooting problems during the operation of Beam and Flame Detectors after correct installation and alignment
  • Advising the attributes of various types of Beam and Flame Detectors to suit different applications
  • Explaining good installation and operation practice for Beam and Flame Detectors

On a proactive level, Fireray or Talentum product training is available to any FFE customer including installers, distributors and end users and can be arranged with your FFE Sales Manager or by contacting FFE directly. Each training course is modular and the duration can be agreed according to the customer’s requirements.

These personalised training courses can be targeted to all levels; Directors, Sales & Marketing or Technical, and are tailored for mixed audiences too. They include information on Technical Support as well as Troubleshooting for advanced users.

In the UK, courses are typically delivered at the FFE Headquarters in Hitchin, Herts. For other venues, including overseas, please discuss with your Sales Manager.

Technical Support

t: +44 (0) 1462 444 783
e: [email protected]

Certificates

Forms

Latest blogs

Fireray

First time at this great event @ExpoSeguridad. We got to show our important @mexico customers our #Beam and… https://t.co/iMBA4BSwvG
Looking forward to seeing you all @ExpoSeguridad 2017 in #Mexico. Come say hello to us stand 339 @Citibanamexhttps://t.co/UEU4sLLiwa
RT @firemiddleast: Los Angeles Federal Courthouse has installed four Fireray beam smoke detectors from FFE: https://t.co/bDQFs7ep1e @Firera

Talentum

RT @firemiddleast: Flame detectors use optical sensors to detect flames due to fire https://t.co/SRAaA8WKII @Fireray_FFE @Talentum_FFE htt…
RT @MeansofEscape: Thanks to all who featured in our n/letter this month! @JALITEPLC @advancedlive @KentecFire @FIM_Expo @notifierUK @Talen
Very busy couple of days @fsie2017. Dont forget to visit us in Hall 7, Stand 15. Experts in #beamdetectors and #flamedetectors.